San José librarians join the textual revolution

sms by scion_cho on flickr
Got a simple question for a librarian? As of this month, you can text your question to a San José Public Library librarian at short code 66746; be sure to start your message with “AskSJ” (without the quotes). You can send your question anytime, but questions are actually answered Monday through Friday between 1 and 6 p.m.

Nielsen Mobile statistics quoted in the library’s press release state that U.S. teens “sent and received an average of 1,742 text messages per month in Q2 2008.” The library has tapped into that trend with this great new service.

This service is absolutely free. Those averse to texting can always access other options for getting answers to questions on the library’s Ask a Librarian page. Options include email, chat, and telephone help, as well as traditional in-person assistance.

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